Yes. All calls are handled with strict confidentiality protocols. Transcripts and client data are encrypted and only accessible to your firm.

Can it handle different practice areas?

Yes. Your AI receptionist routes calls based on practice area — personal injury, criminal defense, family law, estate planning, immigration, and more.

Will potential clients know they're talking to AI?

Most callers can't tell. The AI uses a professional, natural voice and handles intake conversations just like a trained legal receptionist.

Can it collect the same intake info my staff collects?

Yes. You configure exactly what questions to ask — case type, incident date, parties involved, injuries, and any other details you need.

How does it handle urgent matters?

You set escalation rules by case type. Arrests, protective orders, and other urgent matters immediately trigger a call or text to the on-call attorney.

How much does it cost?

OneSpec is a flat monthly rate with no per-minute charges. Most law firms save significantly compared to live legal answering services.

For Law Firms

Every missed call is a missed client.

Your AI receptionist answers every call 24/7 — performs client intake, schedules consultations, and captures case details while you focus on billable work.

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The Problem

You're in court. A high-value client is calling your office.

Potential clients call once

Someone injured in an accident calls 3 firms. The first one to answer gets the case. If your phones go to voicemail, you'll never hear from them.

Intake eats your staff's day

Your paralegal spends hours on initial calls collecting the same basic information. That's expensive time taken away from case work.

After-hours calls disappear

Legal emergencies don't follow business hours. Arrests, accidents, and urgent matters happen at night and on weekends. Those callers don't leave voicemails.

Law firms lose cases to missed calls every week.

of calls to law firms go unanswered during business hours

average value of a legal client lost to a missed call

0/7

availability — capture clients nights, weekends, and holidays

What You Get

Intake done right — without the overhead.

24/7 Client Intake: Captures case type, contact details, and key facts from every caller — day or night.
Consultation Scheduling: Books consultations directly into your calendar based on attorney availability and practice area.
Conflict Check Support: Collects names of all parties involved upfront so your team can run conflict checks before the first meeting.
Practice-Area Routing: Routes calls to the right attorney based on case type — personal injury, family law, criminal defense, and more.
Urgent Call Escalation: Identifies time-sensitive matters (arrests, restraining orders) and notifies the on-call attorney immediately.
Call Transcripts & Notes: Full transcripts and intake notes for every call. Review client details before the consultation.

How It Works

Start capturing legal leads in minutes.

Step 1: Configure your firm's details

Practice areas, attorney schedules, intake questions, and escalation rules. We build your AI around how your firm operates.

Step 2: Forward your firm's line

Forward your main number or set up overflow for when your staff is busy. Your number stays the same.

Step 3: Clients get answers, you get cases

Your AI receptionist performs intake, schedules consultations, and delivers qualified leads to your inbox.

Always Available

Saturday night. Someone just got arrested. They need a lawyer.

Legal emergencies happen around the clock. Your AI receptionist ensures no potential client falls through the cracks.

Saturday 11 PM

Family calls after a DUI arrest. They need a criminal defense attorney immediately.

Without you

Your office is closed. They call the next firm on Google that has 24/7 availability.

With your AI Agent

Your AI answers, captures the details, and texts the on-call attorney within 60 seconds.

Tuesday, mid-trial

Personal injury lead calls about a slip-and-fall. Statute of limitations is approaching.

Without you

Your paralegal is in court. The lead leaves a voicemail that gets returned 2 days late.

With your AI Agent

Your AI performs full intake, books a consultation for tomorrow, and flags the deadline.

Lunch hour

Three potential clients call during the same 30-minute window.

Without you

Staff takes one call. Two go to voicemail. One never calls back.

With your AI Agent

Your AI handles all three simultaneously — intake done, consultations booked.

Common Questions

Frequently asked questions.

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Stop losing clients to voicemail.

Try it free. Set up in 5 minutes. No credit card required.

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